Business & process automation
After an Instagram ad your direct messages fill up: is it in stock, how much? The bot checks your database and answers at once — at the prices you set.
What it looks like today
It is not that our people work badly — we have no system. A salesperson takes an order in a chat, types it into 1C, writes it separately for the warehouse, then adds it to the delivery schedule. Every step is a copy, and every copy is a chance to be wrong. At month-end the numbers do not reconcile and we spend three days finding who slipped where.
It gets worse with every new branch and every new hire. A new person asks how we do this, and the answer is written down nowhere — it lives in two people's heads. Developers offer us a CRM, but the problem is not a missing CRM: the work is spread across 1C, Excel, Telegram and paper, and nobody has connected them.
What changes in your business
Data entered once and moving on its own: an order reaches 1C, the warehouse and the delivery schedule without being retyped
One source of status per process: the question "where is the order?" is answered by a screen, not a phone call
Approvals in Telegram, but with a log: who approved what and when is recorded and cannot be argued about later
Deadlines and reminders inside the system: it warns you before a payment, a document or a delivery date slips
The process written down for a new hire: not a manual, but the work itself walking them through the steps
Month-end with reconciliations: a mismatch shows up the day it appears, not at the end
Three steps, in this order.
- 01Step 1
We map the process
A day in your office: we follow one order from start to finish. Who does what at each step, which system the data lands in, where it is retyped by hand and how many minutes each step takes — all on one page. Three unnecessary steps are usually visible on it immediately.
- 02Step 2
We build and connect
We take the one process that eats the most time and make it work: the connection between systems, a status screen, approvals and reminders. Your team uses it from week two while we fix everything they find awkward. We do not push you to buy a new CRM: if what you have is enough, we connect that.
- 03Step 3
We hand over and extend
Once the numbers hold, we hand the process to your team: an admin, credentials, a runbook in plain language and a one-hour recorded session. The next process is added when you want it — one at a time, not all at once, because each one has to be measured.
What you sign off on
- A one-page process map: steps, owners, systems and the time each step takes (PDF, UZ/RU)
- The working process: the connection between systems, a status screen and an admin panel
- Approvals and reminders in Telegram, with every action written to a log
- Two-way exchange with 1C, Excel or Sheets — without rewriting your configuration
- Measurement sheet: minutes per process, error count and missed deadlines — before and after
- Repository, credentials and a runbook in plain language; a recorded handover for your team
What it costs.
By agreement
Exact quote after the free 30-minute audit.
We run what we build.
- Fact 01
A sporting director's paperwork: document generation, registrations and deadline control automated on top of an existing platform. This was our own job — which is why we know which steps are unnecessary.
- Fact 02
A process where a missed deadline costs money: checklist, owners and dates in one place. Here the answer "we forgot" does not exist — the system is built on that assumption.
Questions we get on the first call.
Do we need to buy a new CRM or ERP?
How is this different from AI automation?
What if our staff resist the new way of working?
Who owns the code and the data?
Start with the free 30-minute audit.
Five questions, one call. You leave with the workflow to automate first and a cost estimate.
+ a written plan you keep · We answer within 15 minutes in working hours.